REVIEWS
This is what people say
some very
kind words
Thank you Marcus and crew. I really appreciate my new floors. Job was done very professionally and timely. I am a repeat customer.
8/04/2024
Marcus and Anthony did my garage with epoxy and I couldn't be happier. They were very responsive and on time. They put down a beautiful and durable epoxy with clear... read more coat in just two sessions
5/25/2024
Excellent service, product knowledge, expertise, and professional. Highly recommend. We went back and fourth with how to redo our floors in our first home purchase that had horribly... read more worn and stained carpet filling the majority of the home. After extensive research of products, cost analysis, quality and DIY vs product cost plus installation labor. The FX team helped us select a more premium, and much better quality product within our budget with the install as well as offering other options. Their expertise, willingness to help, educate, and create estimates helped us feel so confident, secure, and comfortable with this (for us) big ticket upgrade. The installation and results went beyond our expectations and is really wonderful. Thank you for doing such a great job and making our new (to us) home beautiful and what a good home deserves. Thank you for responding to all of the questions during the whole process. Some pics of before and after results
1/23/2024
Six years after installation, we finally dinged one of our engineered vinyl planks badly enough that it needed replacing. We'd kept a box of the planks, originally purchased from Lumber... read more Liquidators but couldn't find a contractor willing to accept such a "small" repair job...
After 3-months of polite - or not so polite - refusals, we reached out to Flooring FX in early December. Office Manager Bobbi spoke with me and via email, owner Marcus requested a bunch of information and photos.
They issued a reasonable estimate and scheduled an appointment. Bobbi also managed a re-schedule and installer Ozzy arrived this week. He completed the work in 1-hour and cleaned up after himself.
The replacement plank was obviously cleaner than the 6-year old surrounding planks, which was understood and after the glue set overnight, this new plank fits pretty much seamlessly into our kitchen floor in Novato (see pic).
After a series of disappointing experiences with competitors in Marin, Sonoma and Napa counties, it was refreshing to find good customer service, top notch expertise and professionalism with Flooring FX. And at a fair price! We'd highly recommend their services based on this job. Thanks!
12/23/2023
11/22/2023
When our flooring was damaged by another company, I tried several companies to fix the damaged. Flooring FX called me back the next day to arrange a home visit... read more for an estimate, and gave me the best solution with the best price. In a few days, our floor was fixed and the workmanship was excellent. The job from start to finish was incredible smoothly, everything was on time. All the people were very friendly and respectful. I have not received such good service since the pandemic. Flooring FX deserves a 5-star. If there were a 6-star, I would definitely give it to Flooring FX.
3/06/2023
Marcus and his crew did a phenomenal job resurfacing our garage floors with epoxy! Our estimate was quick and accurate and the work was scheduled and completed in very short... read more order. We couldn't be happier with the result and would highly recommend Flooring FX to everyone. Special thanks to Marcus for his hands-on involvement from start to finish!
3/06/2023
Marcus and Bobbi were amazing as was Luis the installer. We decided at last minute to sell our house and our realtor needed the carpet done within a week of... read more requesting a bid. Not only were the prices incredible, they were able to get us scheduled and the carpet was completed within 6 hours. Absolutely recommend Flooring FX!!!
1/30/2023
We hadn't moved into our house yet and the floors needed to be patched and re-finished. So, we worked with Bobbi and Marcus long distance and via photos. Marcus repaired... read more the floor flawlessly and we agreed on a stain that is great. Responsive, communicative, skilled and respectful. All around excellent!
12/13/2022
Marcus and his team are incredible!
We recently moved into a new home and needed the floors done through the whole house. The home had original hardwood that was... read more in very rough shape. We really wanted to keep the original wood floors but assumed they were too far gone. We called Flooring FX with the idea that we would need new flooring altogether. Marcus came to the home to measure then provided his honest opinion. He offered multiple options with samples of each to help us make an informed decision. We decided to go with Marcus' recommendation and have the hardwood refinished. We could not be more amazed at the finished product. The floors look better than we ever could have imagined. Furthermore, we get compliments on the floors from friends and family all the time. We could not be more pleased with Marcus and his entire team at Flooring FX. Bobbi in the office was very sweet and communicative and the guys he has working for him are respectful and polite in every interaction. Thank you Marcus for an all around wonderful experience.
6/10/2022
Just had my garage floor epoxied by flooring FX. From start to finish the job was first rate. From Bobbi in the office to Anthony and Marcus ( boss man)on... read more the job I couldn't be happier. When they were finishing up I had a chance to chat with the owner Marcus. He told me he had 4 crews out doing work that day. There is a reason a business like this is so successful, they build on referral and reputation. They are courteous, professional ,return calls and e-mails and let the work speak for itself. They care about the customer and the work they do.
3/17/2022
Our experience with Flooring FX was great. I almost felt like Bobbi in the office, and Marcus, the owner became like friends. We had them come out to... read more give us an estimate in our out of the way home in Camp Meeker back in September. We weren't in a hurry, but that gave us plenty of time to look at different options.... hardwood was what we wanted for our stairs, and downstairs bathrooms and foyer. But, we have some weird patches in the floor, and so Marcus recommended luxury vinyl plank from Coretec. It looks just like hardwood, but costs half the price. The team worked around our schedule to get the floors and stairs installed at the end of November/beginning of December. They were all very professional, and super helpful. Any time that I had a question, they were happy to answer and always made us feel well taken care of. I appreciate that they did the work at our house, since not all contractors want to come out that way. I would highly recommend them.
1/09/2022
We could not be happier with our decision to partner with Flooring FX for our home remodel. We were looking to put in new flooring in the Innkeeper's House of... read more our Bed & Breakfast, and Marcus, the owner, was generous and gracious with his time. He ran us through all of our options for flooring, and no question was too small or silly for him to answer. Bobbi, the office manager was always readily available for whatever we needed, and both were always armed with a smile and a sense of humor. The crew handling the install was professional, diligent and did wonderful work. We're already planning to use them for our next round of renovations!
10/23/2021
When we decided to refinish our existing hardwood floors as well as remove all carpeting and have new hardwood floors installed in the rest of our home (including staircase, hallways,... read more and upstairs bedrooms), we reached out to a few highly rated flooring companies in the area. When we met with Marcus at Flooring FX we knew right away that was the company we wanted. After emailing Flooring FX we immediately received a call from Syndi from their office to schedule an onsite quote. Throughout the process Syndi was our point of contact for any questions or communications and she was fantastic with turnaround time and information. Marcus came out and discussed our project, giving us his professional advice, explaining the process and timeline, etc. He was easy to talk with, a straight shooter, and listened to what we wanted while educating us on the process. He has been in the business for many many years and it's clear that he wants to maintain their great reputation by continuing to be the flooring company that provides the best products and service to our local community (and they do!) The quote was not the lowest one that came in, however we knew we wanted high quality professional results, and Flooring FX did not let us down. Their team is top-notch. Ned is a true professional, so meticulous down to the smallest detail, very experienced in the craft. He really provided us with info every step of the way, answering our questions, no surprises. Derek is a skilled professional too, and we knew we were in good hands with his work. When you have floors refinished there is a period of time when you must leave your home while the floors are being stained, which can give you pause. But, we had complete peace of mind with the Flooring FX team. Marcus and Derek would text us pics of the process while we were out of the house. They are complete real deal, - trustworthy, reliable, great attention to detail, no shortcuts or surprises. The project was completed within the timeframe Marcus had originally quoted us. We are thrilled with our new floors, they are beautiful, even better than we imagined. Don't hesitate when deciding what flooring company to go with for your next project, --go with Flooring FX. Thank you so much to Marcus and the entire Flooring FX team!
5/20/2021
Great company to work with. Sydney picked out a great floor for us. Ned & Tony did an amazing installation job. Ned is a master craftsman with... read more an artistic eye. Marcus kept me posted throughout. Highly recommended. Love our white oak engineered hardwood!!
1/09/2021
Marcus came to our home for an estimate on our hardwood floors. He was our second estimate and I knew instantly he was the one!!! He is extremely knowledgeable and... read more professional!! He is a perfectionist and it shows! Marcus refinished our red oak hardwood floors (a 1927 home) and I'm ecstatic! You would not believe how amazing our floors look!! Marcus, you are a hard worker and I want to thank you from the bottom of my heart!!!
11/18/2020
We moved into a duplex we renovated without time to take care of the garage floor. The previous tenant had put carpet down in the garage (?) and used an... read more old nasty glue that was impossible to get up with a floor scraper. We called Flooring Fx on a recommendation from a trusted friend and spoke with Sydney about our situation. She was really friendly and professional and she was great about keeping in touch with us on our job. Marcus was fantastic and came out and took a look at it for us and said he could take up all of the glue and leftover felt from the carpet. He showed up on time (a little early in fact!) with one of his employees on the date we planned and got right to work. They made our garage floor look beautiful! They were done in less than an hour and a half and the garage floor looks so much better! My husband and I are so happy, it's like we gained a whole new room in the house. Now we can organize the garage and actually park a car in it (which was important to us as we are expecting our second daughter soon). I would definitely recommend Flooring Fx. Thank you Marcus and team!
10/17/2020
We had the team at Flooring FX put in new floors in our living room (they had to remove carpet), hallway (they had to remove tile), and kitchen (they had... read more to remove Linoleum). They also did epoxy flooring in our garage. Everything they did came out beautifully, and I couldn't be happier. I have high expectations, and I like things done right. The Flooring FX team exceeded all my expectations and answered all my questions. I will be calling them again in the future when we put new carpet in our bedrooms and would recommend them to anyone looking for excellence.
8/07/2020
Every single word of praise in every single Review already posted is absolutely true, and in a world that seems like it's gone topsy turvy it is reassuring that excellence,... read more integrity, pride of workmanship, and extraordinary customer service from first contact with Marcus through to the final clean up on the job continues to be the standard by which Flooring FX does business. Add to that an impressive selection of flooring options presented by one of the nicest, most knowledgeable vendors I've ever dealt with, Marcus Myres. My choice was Core Tex Vinyl Plank flooring that was enhanced through the artistic installation by Installers Ned and Tony. They didn't just open a box and slap down a plank, each was carefully evaluated and laid out to the best design, demonstrating tremendous pride of craftsmanship even to the custom selected and cut doorway thresholds. Their dedication to perfection shows in the finished product. Literally stopped a few guests seeing it for the first time in their tracks.
5/17/2020